Terms & Conditions

Check-in is from 4.00pm – 10.30pm or at other times by prior arrangement. Check-out is by 10.00am on the day of your departure or later by prior arrangement.

All accommodation is offered subject to availability at the time of booking and at the quoted tariffs.

Cancellation policy:-
We understand that sometimes bookings may need to be cancelled and there will be no charge if the booking is cancelled up to two weeks before check-in. Within fourteen days of check-in, we will charge 50% of the booking fee. Within this fourteen day period if cancellation is within two days of check-in we will charge 100% of the booking fee.

Hambrook House has a strict no-smoking policy throughout the building.

In consideration of other guests, we do not accept bookings for Hen or Stag parties at Hambrook House.

To respect the comfort of other guests we would ask that takeaway meals are not ordered from or eaten at Hambrook House.

For the purposes of booking a child is deemed to be under the age of 16.

For late night external events such as weddings, balls and large birthday parties, Hambrook House reserves the right to charge an extra £10.00 per room for the employment of a night manager.

Guests shall be responsible for any damage (other than general wear and tear) caused to furnishings (including carpets) or equipment in their rooms or Hambrook House generally, by any act, default or neglect and shall pay on demand the amount required to make good such damage. If a deep clean is required then a surcharge of £150.00 will be made, this includes smoking in bedrooms or elsewhere in the property.

Hambrook House cannot accept responsibility for loss or damage of property or vehicles unless proven to be caused by a negligent act by ourselves or our employees or contractors’ whist acting in the course of employment.

Hambrook House reserves the right to amend, curtail or terminate any contract should the conduct of any person who is a party to that contract cause any detriment to Hambrook House or to the well being or comfort of other guests, employees or the owners.